Terms of Service
The terms for using our website, reservations, orders and events
Welcome to Hilltop FastFoods. These Terms of Service ("Terms") apply when you use our website, make a reservation, place an order or attend an event with us. By using our website or services, you agree to these Terms.
About us
Hilltop FastFoods is a restaurant at Kuottam Estate, Oyarifa, Accra, Ghana. Contact us on (+233) 53 049 0118 or hilltopfastfoods@gmail.com.
Menu, prices and availability
- Our menu, prices and opening hours may change without notice.
- Dishes and drinks depend on availability on the day.
- Photos on our website are for illustration. Actual dishes may look slightly different.
- Prices are confirmed when you order at the restaurant or with our staff.
Reservations
- Sending a reservation request through our website opens a WhatsApp message to us. Your table is only booked once we confirm it with you.
- Please give accurate details and let us know as early as possible if you need to change or cancel.
- If you are running late, please call us so we can do our best to hold your table.
- We may decline or limit a reservation, for example when we are fully booked.
Takeaway, delivery and catering
- Delivery areas, delivery times and any fees are confirmed when you place your order.
- Delivery offers, such as free delivery within 5km, are subject to availability and may change.
- Private events and catering are arranged and confirmed with our team directly.
Events and promotions
Event dates, times, performers and special offers shown on our website may change or be cancelled. We will try to keep our website and social pages up to date. Promotions may have their own conditions, which we will explain at the time.
Allergies and dietary needs
Please tell our staff about any allergies or dietary needs before you order. Our kitchen handles many ingredients, including nuts, gluten, dairy, eggs, fish and shellfish, so we cannot guarantee that any dish is completely free of allergens.
Alcohol
Alcoholic drinks are only served to guests of legal drinking age. We may ask for proof of age and may refuse service at our discretion.
Using our website
When using our website, you agree not to:
- send false, offensive or unlawful information through our forms;
- try to disrupt, damage or gain unauthorised access to the website;
- copy or reuse our content for commercial purposes without our permission.
Our content
The Hilltop FastFoods name, logo, photos, videos, menu designs and text on this website belong to Hilltop FastFoods or are used with permission. Please do not use them without our written consent.
Links to other websites
Our website links to services such as WhatsApp, Google Maps, Instagram and TikTok. We are not responsible for the content or practices of those websites.
Limitation of liability
We work hard to keep our website accurate and available, but it is provided "as is". As far as the law allows, Hilltop FastFoods is not liable for any loss caused by using the website, by information on it being out of date, or by the website being temporarily unavailable. Nothing in these Terms limits your rights as a consumer under the laws of Ghana.
Privacy
How we handle your personal information is explained in our Privacy Policy.
Governing law
These Terms are governed by the laws of the Republic of Ghana.
Changes to these Terms
We may update these Terms from time to time. The "Last updated" date at the top of this page shows when they last changed. If you keep using our website after a change, you accept the updated Terms.
Questions about these Terms?
Call (+233) 53 049 0118, email hilltopfastfoods@gmail.com or visit us at Kuottam Estate, Oyarifa, Accra.